Help

How can we help?

How does Afterpay work?

Afterpay lets you shop now and pay over time. Your purchase is split into four payments, due every two weeks.

To shop with Afterpay:

  1. Choose a store in the Shop Directory.

  2. Select Afterpay as your payment method at checkout.

  3. Create an Afterpay account and receive an approval decision if you’re a first-time customer.

  4. Log in to your Afterpay account if you’re a returning customer.

For an online order, the retailer ships your purchase after checkout.

Manage your payments

You can log in to your Afterpay account to view your payment schedule or pay before a due date. Otherwise, we’ll automatically charge your debit or credit card on each due date.

Order approvals

Note: Afterpay does not approve every order. To support responsible spending, we consider factors such as:

  • Whether your card has enough funds for the first installment

  • How long you’ve used Afterpay

  • Your payment history

  • The amount you currently owe

  • The value of the order

  • The number of open orders you have

Your order approval and available amount may change based on these factors.