How Afterpay works - for your customers

You've signed up to Afterpay. Now what?

Put simply, Afterpay allows your customers to pay in 4 installments over 6 weeks.  

Customers can use Afterpay in your business or online. (In fact, many consumers use Afterpay’s Shop Directory to discover and shop Afterpay merchants. Last year, the Shop Directory sent 27 million referrals to Afterpay businesses, globally).

When customers pay with Afterpay online

When it’s time to complete their purchase, new customers simply choose Afterpay as the payment option at checkout. They will then repay Afterpay in 4 installments over 6 weeks. 

When customers pay with Afterpay in your business

In your business, the process is just as easy: customers simply use the Afterpay app, and tap to pay with Apple Pay or Google Pay. Again, remaining payments are spread over the following six weeks.

What happens if customers miss a payment?

If a customer misses a payment, they won’t be able to use Afterpay until their payments are up to date. Late fees only apply to the US market and may be charged and are capped.. Customers are never forced into revolving debt.

Even if customers miss a payment, you (the merchant) will not be affected.