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    How do I message Afterpay for support?

    Support is available 24 hours a day, seven days a week. You may find the answer in our Support articles.

    To message us in the Afterpay app:

    1. Open the Afterpay app.

    2. Select My Afterpay.

    3. Select Help.

    4. Select New Conversation.

    If you don’t have the app, submit the Afterpay contact form.

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    Afterpay US Services, LLC, NMLS ID 1870854 NMLS Consumer Access.


    You must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify. Late fees may apply. A finance fee may apply to certain transactions. Payment amounts shown are estimates and depend on eligibility and exclude taxes and shipping charges, which are added at checkout. For complete terms see Afterpay terms. Pay in 4 loans without a finance fee to California residents are made or arranged pursuant to a California Finance Lenders Law license.


    *Loans with a finance fee are underwritten and issued by First Electronic Bank. For example, if your loan has a finance fee, your annual percentage rate could be 36%. At a loan amount of $110 you could pay a down payment of $27.50 followed by 3 generally biweekly payments of $28.26 at a 36% APR. For complete terms see AFF loan agreement terms.

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