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How can we help?

What happens if an automatic payment is declined?

We’ll send you an SMS and email if an automatic payment is declined.

To make an overdue payment:

  1. Log in to the Afterpay website.

  2. Find the overdue payment in your payment schedule.

  3. Select Pay now.

  4. Follow the prompts to make the payment.

If you’re concerned that you can’t make a payment, contact us for support.