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      Merchant Support

      How can we help?

      I am a Merchant and need Technical Assistance (Issue with website/ connection Afterpay)

      If you need help with Afterpay on your website, please visit our Help Centre here.

      Common Requests include:

      • Requesting help setting up Afterpay on your site

      • How to change your site theme or platform, and keep Afterpay

      • Accessing Afterpay Sandbox environment

      • Lost Secret Key/ Credentials

      • Questions about API

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      Late fees, eligibility criteria and T&Cs apply. Credit checks may apply. Afterpay Australia Pty Ltd Australian Credit Licence 527911.


      Afterpay acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land, sea and waters where we live, meet and work. We pay our respects to their Elders past and present. Always was, always will be, Aboriginal Land.