Merchant Support

How can we help?

How can I get in touch with you?

We are available online Mon-Fri so we'll get back to you asap and you can get on with your day. Our email is [email protected]

Our Merchant Administration team is dedicated to providing assistance to new and existing Afterpay merchants. We can help you with:

  • Signing up to Afterpay as a merchant

  • Navigating your merchant account

  • Answering questions about settlements

Alternatively, you can reach us via 1300 621 603 (M- F 09:00-17:00 AEDT)

Our Merchant team cannot help with customer queries. 

Customer Service Help is found here