Ticketek Shop to Win Competition Terms and Conditions
The Promotion Details and the Terms of Entry comprise the terms and conditions for entering this Afterpay Promotion (Terms and Conditions). It's important for an entrant (you, your) to read these Terms and Conditions in full before entering the Promotion.
PROMOTION DETAILS
Promotion
Ticketek Shop to Win Competition
Promoter
Afterpay Australia Pty Ltd (ABN 15 169 342 947) at Level 8, 376-390 Collins St, Melbourne VIC 3000 Australia (Afterpay, we, us, our)
Promotion Partner
Ticketek Pty Ltd (ABN 92 010 129 110) at 175 Liverpool St, Sydney, NSW 2000.
Promotion Period
The Promotion entry period:
- starts at 12:01AM AEDT on 15/10/26 ends at 11:59PM AEDT on 01/11/26.
Draw Date
The random prize draw will take place at 10:00AM AEDT on 02/11/26 at Level 16, I Denison Street, North Sydney NSW 2060.
Eligible Entrants
Entry is open to Australian residents who are 18 years of age or older. Entry to the Promotion is not open to Afterpay's directors, management, employees and their immediate families.
Eligible States and Territories
Australia-wide
Entry Method
During the Promotion Period, complete a purchase using Afterpay at Ticketek to be automatically entered into the Promotion.
Entry and Prize Limitations
You may enter multiple times but can only win one Prize.
Prizes
Each winner will receive a AUD$1,000 Ticketek gift voucher.
Total winners
There will be a total of 10 winners.
Total Prize Pool Value
AUD$10,000
Winner notification
Winners will be notified within 2 business days by email sent to the email address linked to the winner's Afterpay account.
Winner publication
Winner's first initials, surnames & postcodes will be published within 2 business days of the draw on afterpay.com/en-AU/ticketek-comp-26/ from 04/11/26 for a minimum of 30 days.
Redraw Date
If any prize/s remain unclaimed after reasonable attempts to contact a winner, an unclaimed prize draw will take place at 10:00AM AEDT on 02/12/26 at Level 16, I Denison Street, North Sydney NSW 2060..
Winner/s, if any will be notified within 2 business days by email sent to the email address linked to the winner's Afterpay account. Winner's first initials, surnames & postcodes will be published within 2 business days of the draw on afterpay.com/en-AU/ticketek-comp-26/ from 04/12/26 for a minimum of 30 days.
Permit number
Authorised under ACT TP26/02337 & SA Licence No. T26/1785.
TERMS OF ENTRY
General
1. By entering this Promotion, you agree to be bound by these Terms and Conditions. You may be disqualified if you materially breach these Terms and Conditions.
2. In case of any conflict between:
a) these Terms of Entry and the Promotion Details, the Promotion Details take priority.
b) these Terms and Conditions and any other published material, these Terms and Conditions take priority.
3. Entry into this Promotion is free of charge.
Eligible Entrants
4. Entry is open to Eligible Entrants in the Eligible States and Territories.
5. Entries must be made in your own name. Any entries we consider to be fraudulent, incomplete, incorrect or misleading will be disqualified.
6. We may request reasonable identification from you to confirm your identity and eligibility to enter this Promotion. Any failure to comply may result in your disqualification from the Promotion.
Entry Conditions
7. You must satisfy the requirements set out in the Entry Method during the Promotion Period, subject to any Entry and Prize Limitations stated in the Promotion Details. We accept no responsibility for late, lost or misdirected entries.
8. All entries become our property for our use, without attribution or compensation. Your entry into the Promotion can be disqualified where the entry is prohibited by a relevant law.
9. If the Entry Method involves Instagram:
a) this Promotion is administered by Afterpay, and not Instagram and you are providing information to us, and not to Instagram. This Promotion is in no way associated with, sponsored, endorsed or administered by Instagram.
b) your use of Instagram for entry into this Promotion is governed by the Instagram Terms of Use, accessible from the Instagram website. You release Instagram from all liability associated with this Promotion to the extent permitted by law.
c) this Promotion adheres to the terms of conditions set out in the Instagram promotion guidelines. All content published on Instagram may be moderated by Instagram.
d) we may determine whether any of the content submitted by you will remain on our Instagram page, and we may remove any content at any time if we decide to do so.
e) your entry and associated Instagram usernames may be publicly viewed.
10. If the Entry Method involves TikTok:
a) this Promotion is administered by Afterpay, and not TikTok. This Promotion is in no way associated with, sponsored or endorsed by TikTok. Your use of TikTok for this Promotion is governed by the TikTok Terms of Service, accessible from the TikTok website.
b) your entry into the Promotion using TikToK is governed by TikTok's Terms of Service, Community Guidelines and Branded Content Policy. Any content published on TikTok may be removed, restricted or disabled by TikTok at its discretion.
c) we decide whether the content submitted by you remains on our TikTok profile, and we may remove any content at any time if we decide to.
d) your entry and associated TikTok usernames may be publicly viewed.
Games of chance
11. If the Promotion is a game of chance (being a random prize draw which involves no element of skill), a winner will be selected drawn on the Draw Date as described in the Promotion Details.
12. Each entry in a game of chance will have an equal chance of winning.
13. If any Prize remains unclaimed after the Prize Claim Date, an unclaimed prize draw will take place on the Redraw Date as stated in the Promotion Details.
14. A winner selected on the Redraw Date will be notified in accordance with these Terms and Conditions.
Games of skill
15. If the Promotion is a game of skill (a game that involves no element of chance), each valid entry will be judged by our representative using the Judging Criteria in the Promotion Details.
16. You are unable to amend, withdraw or delete your entry, once you have submitted it.
17. If we are unable to contact a winner after making reasonable attempts and a Prize remains unclaimed after the Unclaimed Prize Date, we will select a replacement winner on the Rejudging Date using the same Judging Criteria (if applicable) set out in the Promotion Details.
18. Any winner selected on the Rejudging Date will be notified in accordance with these Terms and Conditions.
19. If we decide that an entry contains defamatory, offensive, or inappropriate content, or material that may damage our reputation, we may disqualify the entry.
Prize
20. We will deliver Prizes to a winner in accordance with the Prize Conditions in the Promotion Details.
21. If the Prize includes tickets to an event:
a) the tickets are valid for the date specified on the tickets and are subject to any conditions imposed by the provider of the tickets;
b) we will not substitute the tickets for tickets to another event; and
c) unless otherwise stated in the Promotion Details, the winner and their guest (if applicable) are responsible for paying any costs associated with the Prize, including transport to the event, parking, spending money, accommodation, and insurance.
22. We accept no responsibility for Prizes lost, misplaced or not delivered to a winner. If any Prize or part of a Prize becomes unavailable for reasons outside of our control, we may substitute a Prize of equal or greater value.
23. Prizes are not transferable or redeemable for cash.
Winner notification
24. A winner will be selected and notified as described in the Promotion Details.
Privacy
25. Your entry and personal information will be collected, used, stored and disclosed by the Promoter in accordance with Afterpay's Privacy Policy (https://www.afterpay.com.au/privacy/).
26. You consent to your entry and personal information being used for marketing purposes, which may include having your personal information being published on our website. We may use, reproduce or modify the entry in any way without making any payment to you.
27. We may disclose your personal information to other organisations (including third parties) for the purposes of conducting and analysing the Promotion, including marketing, publicity, research and profiling.
28. You may request access to or correct your personal information by contacting us by email at [email protected].
Conduct of Promotion
29. Our decision on any aspect of this Promotion is final and binding.
30. It is your responsibility to notify us if your contact details change during the Promotion Period.
31. You enter and participate in the Promotion at your own risk. Unless we engage in fraud, negligence or wilful misconduct or relevant law, we will not be responsible for any loss or claim, action, demand, liability, cost, expense or personal injury (including any direct, indirect or consequential loss) you might incur from the Promotion.
32. If the Promotion cannot be conducted as planned for any reason beyond our reasonable control, we may modify, suspend or cancel the Promotion, provided that we have licensing authority approval where required. If this happens, we will use reasonable efforts to provide notice of changes by publishing a notice on its website.
33. We are not responsible for errors (technical or human), technical failures or malfunctions except where they are caused by our fraud, negligence or wilful misconduct.
Other
34. If a Permit is applicable to the Promotion the Promoter will comply with any terms of the Permit.
35. All monetary values stated in these Terms and Conditions are stated in Australian Dollars.
36. These terms and conditions do not limit, modify or exclude consumer guarantees as provided in the Australian Consumer Law under the Competition and Consumer Act 2010 (Cth). We may amend any of these terms and conditions if required to comply with applicable laws.
37. If you wish to raise a dispute about how the we conduct this Promotion please contact us by:
- Email: [email protected]
- Mail: GPO Box 2269, Melbourne, VIC 3001, Australia
- Website: https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=900000083463.
