Merchant Support

How can we help?

Managing my Shop Directory Listing

Afterpay ‘Shop’ is an opportunity for your store to be featured on our app, allowing customers to discover your store & products as well as place orders directly from our app.

Existing Afterpay Merchant - Onboard to Shop through the Hub

Sign in:

Update your Store & Assets - The Hub

What do we need? Click here! 

Having trouble accessing the Hub? Please review the Help Centre links here for assistance.

Submit Offers, Promos & Deals

Add/Update a Location

We need to know your geo-location if and when you are offering in-store/in-person purchases so that we can direct foot traffic to your business. This is your business address location. Please review the Help Centre links here for assistance updating your location.

Where can I find my Merchant ID?

Global Merchant Onboarding Portal (MOP) you can find your Merchant ID at the bottom of your orders page on Merchant Portal, or directly on the Hub, next to your store’s name.

Update an Offer or Update a Live Location

To make a change to a current offer or an already live location, please email us here.

Have more questions? Email us here!