Of course! If you’re returning your order via mail, you can push back your next payment by up to 2 weeks from the original due date.
Just follow the steps below:
Log in to the Afterpay app.
Select the icon on the far right at the bottom of the screen to open My Afterpay.
Scroll down and select Orders.
Select the order you returned.
Scroll down and select Return order.
Follow the prompts to add your return details.
If your request is successful, the final confirmation screen will include your updated payment schedule.
Pay Monthly orders
Pay Monthly payment dates can’t be changed. The steps above apply only to Pay in 4 orders.
If you’re concerned about an upcoming Pay Monthly payment while your waiting for a refund to be processed, you can:
Contact us before the due date. Hardship support is available for Pay in 4 and Pay Monthly.
Please note: You’ll only be able to make this request once per order. Additionally, if your refund still hasn’t been processed by your next payment date and amounts remain due, you may have 2 payments due on the same day. Make sure to reach out to the merchant for an update.